Frequently Asked Questions

  • control_pointcancelAttendee Registration
    How many days are the badges good for?

    Each registration entitles you to a badge that is good for all three days of the show. You will not have to re-register or pay for your second day at the show.

    What are the age requirements for registering?

    Children under the age of 14 are not required to register, and will not need a badge.

    I need to update information on my badge?

    Please bring your badge or registration confirmation to any of the on-site registration areas. The registration attendants can update your address, email, etc. and exchange your old badge for a new one.

    I registered online, what do I need to bring with me to the show?

    We suggest bringing your registration confirmation (either a printed copy or on your phone). The registration attendants can then lookup your registration via the Reg Number or by scanning the barcode.

    I pre-registered online but lost my badge and email confirmation, what now?

    As long as you successfully pre-registered prior to the show, you may visit any one of the above mentioned registration areas and have another badge printed out for you. Having mobile access to your email as well as your registration ID number will help expedite the process.

    How can I get a VIP badge?

    There are 2 routes for obtaining a VIP badge.

    1. You can register as a VIP for $99 by selecting the VIP upgrade option in the Attendee Registration form.

    2. You can be registered as a VIP by one of the exhibiting companies in the show.

    Where can I register on-site?

    There are six on-site registration areas. They are located in North Wing Lobby, South Wing Lobby A, South Wing Lobby C, rear entrance of the North Wing, West Wing Lobby and Pavilion.

    How do I sign up to attend MATS, and how much does it cost?

    In order to attend MATS, you or a member of your visiting party must be a employed within the heavy-duty trucking industry. You can register for free beginning Monday, December 1 by visiting Attendee Registration. You can also purchase tickets at the door for $10 and submit them for your registration at any registration desk within the show. To access the main show floor you must display your Attendee Badge at all times. Registration desks, where your badge will be printed are located in all wings of the Kentucky Exposition Center. For locations of registration desks within the show, please see our Floor Plan.

  • control_pointcancelOn-Site
    Where can I pick up a show directory?

    Show Directories are available at all registration entrances to the show. Please see the tables just outside of Registration to pick-up your complimentary copy.

    Where can I purchase the official MATS die-cast truck?

    The official MATS die-cast truck is available for purchase at Booth #12004 on the western wall of the North Wing.

    Where can I purchase the official Mid-America Trucking Show apparel?

    Official show t-shirts are available for purchase in Booth #41044 in the South Wing Lobby and on the eastern wall of the North Wing at Booth #16285.

    Is Wi-Fi available at the Kentucky Exposition Center?

    Wi-Fi is available in select areas of the Kentucky Expo Center. Cost varies based on level of access and can be determined by clicking on the “Available Wireless Network” on your mobile device and accessing the payment page of the internet connection.

    Where can I find something to eat?

    There are various concession stands spread throughout each wing of the Kentucky Expo Center. For more dining options, along with ample seating, please visit the main indoor food court in the Pavilion or the large tented outdoor food court located in the Conference Room parking lot just outside the South Wing.

    What is the easiest way to navigate the show floor?

    We suggest using a combination of the map found in the Official Show Directory, the floor plan found in the MATS App, the You-Are-Here signs placed throughout the show, and the aisle signs found on the carpet at the intersection of major show aisles. All booths are numbered in ascending order from East to West (left-right on maps) and North to South (top to bottom on maps).

    Where can I rent a wheelchair or motorized scooter?

    Wheelchairs and motorized scooters are available for rent in the West Wing Lobby near registration. We suggest reserving equipment in advance of the show by contacting Gould’s Discount Medical at (502) 491-2000.

  • control_pointcancelRegulations / Safety
    Are animals allowed on-site?

    Animals are not permitted inside of the Kentucky Expo Center, except those service dogs that have been specifically trained to aid a person with a disability. All service dogs must be harnessed or leashed at all times and under the direct control of its owner. Emotional support or comfort animals are not allowed indoors. Any attendee with an animal that does not meet these requirements will be asked to remove the animal from the Exposition Center immediately. Failure to do so will result in removal of the attendee and animal from the premises.

    Is smoking allowed on-site ?

    The Kentucky Expo Center is a non-smoking facility. Smoking is permitted outdoors at a minimum of 10’ from any entrance doors.

    Where are the first-aid stations?

    North Wing Lobby near escalators and West Wing Lobby near registration.

    Can I have someone paged?

    Unfortunately, given the number of press conferences, seminars, meetings, etc., we are unable to make pages or announcements during show hours. We suggest that, prior to entering the show, you pre-arrange a meeting place should a member of your group get separated from the rest of the group. Also, please keep a close watch on any children you bring to the show. If a child has been separated from his/her group, please immediately report it to a First Aid station or one of the Show Management offices.

  • control_pointcancelFeedback / Contact Us
    I'm having an issue at the show, who can I contact?

    Please contact us and we'll try to get it resolved right away:
    Phone: (502) 899-3892
    Email: feedback@truckingshow.com

    I'm having a great experience at the show, how can I share?

    Great! Please share your experience/testimonial with us on Twitter (use hashtag #MATS) and Facebook.

    I've lost my item / I've found someone's item, what do I do?

    If you find any lost items or if you lose any of your personal belonging during the show, please stop by Lost and Found located at our Show Offices in the West Wing Lobby and in the East Hall.

    Where are the show management offices?

    East Hall and West Wing Lobby, as indicated on the floor plan.

  • control_pointcancelExhibitors
    How does my company become an exhibitor?

    Please see our Become an Exhibitor page for detailed information on becoming an Exhibitor.

    How do I log-in to the Event Manager?

    Once your booth has been reserved and payment received, we will email log-in credentials to access the Exhibitor Only section of www.truckingshow.com. These credentials will be sent to the administrative contact on the account. If you cannot find your credentials, please contact us via email or phone.

  • control_pointcancelEvents
    Where are the seminars held?

    Room B-104, between South Wing Lobbies A & B.

    Where is the PKY Truck Beauty Championship?

    The PKY Truck Beauty Championship is located in the J Lot, directly behind the West Wing and Pavilion. You may exit through the rear of either of those buildings.

    Who Is Performing at the MATS Concert? How do I get tickets?

    The MATS concert announcement will be made in January. The tickets will be distributed from the sponsoring companies booth, and no tickets are available in advance.

  • control_pointcancelHotel / Travel / Parking
    Do Hotels Offer Shuttles?

    Some hotels do offer shuttles to and from the show. We suggest confirming this with your hotel prior to arrival.

    Do you have suggestions on things to do and see while in Louisville?

    The Louisville Convention & Visitors Bureau can be found in Booth #41005 in the South Wing Lobby near registration. They will have information available from various restaurants, local attractions and places of interest, and will gladly assist you with your after-show entertainment questions. We also highly recommend www.gotolouisville.com or calling 1.888.LOUISVILLE (1.888.568.4784).

    What is the Papa John's offsite parking shuttle schedule?

    The offsite shuttles will run Thursday 9AM-7PM, Friday 9AM-11PM, and Saturday 8AM-5PM.

    What are my parking options and fees?

    Parking is $8 for passenger vehicles and $30 for tractor/trailers. We do provide complimentary off-site tractor/trailer parking (with shuttle to/from the facility). RV Parking is also available (with or without hook-ups). For detailed information on parking your car, tractor/trailer, and RV, please see the parking information page.

  • control_pointcancelShow Hours
    Where and when is the Mid-America Trucking Show Held?

    March 28-30, 2019

    Thursday VIP - 10AM to 1PM
    Thursday - 1PM to 6PM
    Friday - 10AM to 6PM
    Saturday - 9AM to 4PM

    The show will be held at the Kentucky Exposition Center in Louisville, KY. The physical address is:

    Kentucky Exposition Center
    937 Phillips Lane
    Louisville, KY 40209

    Directions and parking information can be found on the Directions & Parking page.